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An improved 911 system is a benefit for everyone

July 21, 2012
Morning Journal News

The exact location of 911 calls made within Columbiana County, whether they are from land lines or cell phones, should be able to be determined by 911 system dispatchers by the end of the year.

County Commissioners last week approved the recommendation of the county 911 committee and hired Digital Data Technologies Inc. for $310,000 to provide geographic information system (GIS) mapping services. GIS is a much more sophisticated operating mapping system that will add greater detail and accuracy to the 911 map.

Currently, dispatchers receive only an address for 911 calls. With the new system dispatchers will be able to see an aerial photo of the call's location and safety forces will be able to pinpoint within a foot the origination site of the call.

The 911 committee also obtained a state grant to cover half of the cost of the system and the county engineer's office and auditor's office have agreed to pay the rest in exchange for being able to use the GIS maps for their own purposes.

The new system should greatly enhance the county 911 system's and safety forces' increase response time.



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