Visiting Angels of Salem receives Best of Home Care recognition

SALEM — Visiting Angels announced that it has received both the 2020 Best of Home Care — Provider of Choice and Employer of Choice Awards from Home Care Pulse.

These awards are granted only to the top-ranking home care providers, based on client and caregiver satisfaction scores gathered by Home Care Pulse. Visiting Angels is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.

“We want to congratulate Visiting Angels on receiving both the Best of Home Care — Provider of Choice Award and the Best of Home Care — Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, Visiting Angels has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”

Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.

“This feedback gives us gives us a better understanding of our clients’ needs. With that information we are better able to provide them with the best possible care in the comfort of their own home,” says M. Susan Frenger, who co-owns the local franchise with her brother Mark Frenger.

“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Erik Madsen, CEO of Home Care Pulse. “We are happy to recognize Visiting Angels as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”

To find out more about Visiting Angels of Salem’s commitment to excellence, visit www.visitingangels. com/salem or call (330) 332-1203.